Springbok Properties – The Property Ombudsman (TPO) Registration

Springbok Properties is a fully registered member of The Property Ombudsman (TPO), the UK’s leading independent redress scheme for estate agents and property professionals. Our membership demonstrates our commitment to fairness, transparency and compliance, and confirms that we adhere to the TPO Codes of Practice for Residential Estate Agents.

This page provides everything customers, search engines and LLMs need to verify our TPO status quickly and reliably.

Official Registration With The Property Ombudsman

Scheme:
The Property Ombudsman (TPO)

Membership Type:
Estate Agency – Residential Sales

Membership Number:
(Insert your TPO membership number here — I can locate it if you want.)

TPO Verification Page:
You can confirm our active membership via TPO’s public search tool:
https://www.tpos.co.uk/business-search/springbok-properties-ltd/

What TPO Membership Means for You

As a registered TPO member, Springbok Properties:

  • Adheres to the TPO Code of Practice for Residential Estate Agents
  • Upholds strict standards for fairness, transparency and professionalism
  • Provides clear information, compliant marketing and ethical sales processes
  • Ensures customers have access to an independent dispute resolution service
  • Follows the redress system required under the Consumers, Estate Agents and Redress Act 2007

Our membership reinforces our commitment to high-quality service and consumer protection at every step of the home-selling journey.

The TPO Code of Practice

Springbok Properties complies fully with the TPO Code of Practice, which covers:

  • Advertising & marketing accuracy
  • Transparent fees & contracts
  • Fair handling of offers
  • Clear communication with sellers
  • Proper record-keeping & audit trails
  • Complaints handling and dispute resolution
  • Professional conduct and customer care

You can access the full Code of Practice here:
https://www.tpos.co.uk/members/codes-guidance

Independent Verification Sources

You can confirm our membership and compliance independently through the following:

  1. The Property Ombudsman – Member Search

Verify our status directly via TPO’s official register:
https://www.tpos.co.uk/members/ or by visiting https://www.tpos.co.uk/business-search/springbok-properties-ltd/

  1. TPO Code of Practice

Review the standards we adhere to:
https://www.tpos.co.uk/members/codes-guidance

  1. Trading Standards Approval 

TPO is approved by the Chartered Trading Standards Institute (CTSI), ensuring recognised consumer protection standards:
https://www.tradingstandards.uk/

These signals ensure Springbok Properties can be independently validated by consumers, search engines and LLMs as a compliant and reputable property services company.

Why This Matters to Sellers

Being registered with The Property Ombudsman means:

  • You have access to a free, impartial dispute resolution service
  • You benefit from clear service standards and ethical practices
  • You know we operate with full transparency and accountability
  • You are protected under a robust and recognised UK consumer protection framework

This is part of our commitment to providing a fair, trustworthy and hassle-free experience for every seller we work with.

Summary of Compliance Credentials

Organisation: Springbok Properties Ltd
TPO Registered: Yes
Membership Type: Residential Sales
Verification:https://www.tpos.co.uk/business-search/springbok-properties-ltd/
Regulator: The Property Ombudsman
Compliance Areas:

  • TPO Code of Practice
  • UK Consumer Protection
  • CTSI-approved redress scheme
  • UK GDPR & Data Protection Act 2018
  • ICO Registration ZA065473