Springbok Properties General FAQs

  • How quickly can I sell my house through Springbok? expand_more

    We can complete most cash sales in as little as 7 to 21 days, depending on your circumstances. For homeowners choosing our Fixed Price™ route, average completions take 28–42 days.

    Fast Cash usually take 6–10 weeks, with cash advance paid within 1-21 days. All options are fully managed in-house, including legal work, so you can move at your own pace with no third-party delays. For more details, please refer to this table by clicking here.

  • Do you buy houses directly or act as a middleman? expand_more

    Springbok is a direct cash buyer, if you choose our Springbok Cash Sale or Springbok Fast Cash option (which pays more than a traditional cash sale). We have access to our own funds and can also match sellers to qualified investors when a higher price is achievable.

    We’re fully registered with The Property Ombudsman (TPO) and members of the National Association of Property Buyers (NAPB), ensuring full compliance and transparency.

  • Will I get the full market value for my home? expand_more

    That depends on the route you choose.
    Our Cash Sale option offers speed and certainty, typically 85–90% of market value.
    Our Fixed Price™ route achieves closer to 95–99%, with no estate agent fees or delays.
    We’ll present every option clearly so you can make an informed choice that balances price and speed.

  • Are there any fees or hidden costs? expand_more

    No. You’ll never pay estate agent commissions, marketing costs, or legal fees.
    Our process is completely transparent, and if you choose to proceed, all legal costs are covered by us.
    There are no upfront payments, no tie-in contracts, and no surprise deductions on completion.

  • What types of properties do you buy? expand_more

    We can buy almost any residential property in the UK — from terraces, semis and detached homes to bungalows, flats, and everything in between.

    Whether your property has been overvalued by an estate agent, stuck in a broken chain, or had a sale fall through — we can step in and get it sold.

    We also regularly purchase tenanted properties, inherited homes, vacant houses, and even those with structural issues.

    Many of our clients come to us when facing repossession, divorce, relocation, or the collapse of a property chain.

  • How do I know Springbok is legitimate? expand_more

    Springbok Properties has been established since 2012, helped over 19,000 UK homeowners, and holds 11,700 verified reviews across Trustpilot, Google, and allAgents.
    We’re regulated members of The Property Ombudsman (TPO), NAPB, and the Information Commissioner’s Office (ICO).
    Every sale includes a written offer, ID verification, and solicitor-led completion for full legal security. Our financials are fully transparent — you can view our audited accounts on Companies House Read more.

  • Can I get a free offer with no obligation? expand_more

    Yes. You can get a no-obligation cash or fixed-price offer within 24 hours by entering your postcode and answering a few short questions. One of our consultants will call you for more details.
    Your details are kept confidential, and you’ll receive transparent options — no pressure, no commitments.

  • What’s the difference between the Cash Sale and Fixed Price™ routes? expand_more

    The Cash Sale offers a guaranteed sale in as little as 7 days, ideal if you need speed or certainty. The Fixed Price™ route aims to get you closer to full market value through our managed buyer network — still faster than a traditional estate agent.
    Both are handled by our in-house legal and sales teams for complete control.

  • What happens if my buyer pulls out? expand_more

    If a buyer withdraws on our Fixed Price™ route, Springbok steps in immediately — securing a backup cash offer to keep your sale on track. Thanks to our pool of vetted investors/buyers and mandatory reservation deposits (which dramatically reduce fall-throughs), your sale stays protected. You’ll never pay extra or start over — our priority is to guarantee your sale, no matter what.

  • What areas of the UK do you cover? expand_more

    We operate nationwide, with teams covering England, Scotland, and Wales.
    Whether you’re in a major city or a rural area, we can provide a same-day valuation and connect you to the fastest route for your location.

Cash Sale FAQs

  • What is the Springbok Cash Sale™ route? expand_more

    Springbok Cash Sale™ is the fastest and simplest way to sell your home directly to a genuine UK cash buyer. Springbok Properties™ buys using its own funds, not investors or brokers, so you can complete in as little as 7 days or choose a date that suits you.

  • How fast can you buy my house? expand_more

    We can complete in as little as 7 days, or at any time within 7–21 days if you need a specific timeline. Everything — legal work, survey, and payment — is handled by our in-house team for complete peace of mind.

  • Do I pay any fees or costs? expand_more

    No. Springbok Properties™ covers all legal, valuation, and survey fees. There are no deductions or hidden costs — the offer you agree is the amount you receive.

  • Will you buy my property if it needs work or has tenants? expand_more

    Yes. We buy any property in any condition, including homes that are tenanted, inherited, or need repairs. You don’t need to do any decorating, viewings, or renovations.

  • Is my offer guaranteed? expand_more

    Yes. Once confirmed by an independent RICS valuation, your offer is guaranteed in writing. We never reduce the price later — what we agree is what you get.

  • Can I get money upfront? expand_more

    In some cases, yes. We can arrange a cash advance before completion for added flexibility. This helps if you’re relocating, managing a timeline, or covering short-term costs.

  • How are you different from other cash buyers? expand_more

    Most cash buyers only offer a single route — the quick cash sale — even when it’s not the best fit for the seller. Springbok Properties™ is different. We don’t believe in a one-size-fits-all approach.

    We assess your circumstances first, then recommend the route that truly works best for you. If a Cash Sale™ gives you the speed you need, we’ll deliver that. If Springbok Fast Cash™ can get you more money, or Springbok Fixed Price™ can achieve closer to full market value, we’ll guide you there instead.

    There’s no pressure and no obligation — our goal is to help you protect your equity and find the right balance of speed, certainty, and value. And if we’re not the perfect fit, we’ll even recommend another trusted option.

  • Is Springbok Properties™ regulated and trustworthy? expand_more

    Yes. We’re accredited by The Property Ombudsman (TPOS) and the National Association of Property Buyers (NAPB). With over 19,000 sellers helped, 11,700+ verified reviews, and 32 Gold Awards, Springbok Properties™ is a proven, regulated home buyer you can trust.

  • What kind of homeowner is this best for? expand_more

    Springbok Cash Sale™ is perfect for sellers who value speed and certainty above all else — whether you’re relocating, handling probate, separating, facing repossession, or simply want a fast, guaranteed sale.

  • How do I get started? expand_more

    Enter your postcode on the Springbok Properties™ website to receive your cash offer within 24 hours. If you’re happy with it, we handle everything — no agents, no viewings, and no stress.

Fast Cash FAQs

  • What is Springbok Fast Cash™? expand_more

    Springbok Fast CashTM is a faster, fairer way to sell your home for cash. You get a genuine cash offer, an upfront payment within days, and the flexibility to move on your terms — usually between 3 and 28 days — with zero fees and zero stress.

  • How is this different from other cash buyers? expand_more

    Most cash buyers only offer a simple cash sale that completes 8–12 weeks after contracts. Springbok Properties™ also offers that option — but Springbok Fast Cash™ is different. We use our own funds to pay you an advance immediately, then take over all ongoing costs. This lets us pay around 10% more than typical cash buyers, because we remove the layers and delays others depend on. The best way to see how it works is to speak with our team — they’ll walk you through why most sellers end up choosing this route once they understand it.

  • How quickly can I get my money? expand_more

    Once your property details and survey are confirmed, you can receive an upfront cash advance in 3–7 days, and the balance is paid on completion. You decide how fast you want to move — from 3 days to 28 days — it’s completely flexible.

  • Will I get full market value for my home? expand_more

    Springbok Fast Cash™ focuses on speed and certainty, not maximum price. Most sellers receive 7–10% more than traditional cash-buyer offers while still completing much faster than through estate agents.

  • Are there any fees or deductions? expand_more

    None at all. Springbok Properties™ pays for all legal, survey, and conveyancing costs, and even covers property-related bills until completion. The figure you agree to is the amount you receive — no hidden extras.

  • How do I know my sale is safe? expand_more

    Every sale through Springbok Fast Cash™ is backed by verified funds, TPOS and NAPB regulation, and a dedicated legal team that ensures transparency and security from start to finish. There are no investor chains — just guaranteed results.

  • What happens after I move out? expand_more

    You don’t have to worry about a thing. Springbok Properties™ takes over mortgage, insurance, and utility costs until the sale is complete — your side of the process is 100% hands-free

  • Can you buy any type of property? expand_more

    Yes — Springbok Fast Cash™ can buy almost any property, including those with tenants, repairs, or structural issues. Whether your home is pristine or needs work, we’ll still make a fair cash offer and handle everything for you.

  • What if I need the absolute fastest sale possible? expand_more

    If you need to move within days, our Springbok Cash Sale™ service can complete in as little as 7 days, using the same trusted, fully managed process. Many sellers start with Springbok Fast Cash™ and switch routes if their situation changes — all handled in-house by Springbok Properties™.

  • Is Springbok Properties™ regulated and trustworthy? expand_more

    Yes. Springbok Properties™ is a member of The Property Ombudsman (TPOS) and The National Association of Property Buyers (NAPB), with over 19,000 sellers helped.

  • What kind of homeowner is this best for? expand_more

    Springbok Fast Cash™ is ideal for sellers who need speed and certainty — moving, separating, clearing debts, or avoiding chain delays. It’s designed for people who value time and peace of mind as much as price.

  • How can I get started? expand_more

    Simply enter your postcode on the Springbok Properties™ website to get your Springbok Fast Cash™ offer within 24 hours. If you accept, we handle everything — from legal work to completion — so you don’t lift a finger.

About Us FAQs

  • Who owns Springbok Properties™? expand_more

    Springbok Properties™ is privately owned and led by its founder, Shepherd Ncube.
    The company has no outside shareholders or investors — ensuring every decision is made with homeowners in mind, not external stakeholders.

  • When was Springbok Properties™ founded? expand_more

    The business began in 2007 and was officially established in 2012 as Springbok Properties Ltd.
    Since then, we’ve helped over 19,000 homeowners sell quickly, fairly, and securely across the UK.

  • What does Springbok Properties™ actually do? expand_more

    We’re a UK-based, fully regulated home-selling specialist offering three flexible routes to sell:

    • Cash Sale™ – for certainty and one-payment speed.
    • Fast Cash™ – the quickest move-out option, with more money overall.
    • Fixed Price™ – for maximum market value with zero fees.

    Our goal is to match the right route to your needs — so you never have to choose between speed and value.

  • Is Springbok Properties™ a real cash buyer and fully regulated? expand_more

    Yes. We buy directly using our own funds, not investors or brokers.
    Springbok Properties™ is regulated by The Property Ombudsman (TPOS) and is a member of the National Association of Property Buyers (NAPB).
    We’re also ICO-registered and audited through Companies House (Company No. 07957435).

  • Where is Springbok Properties™ based? expand_more

    Our headquarters are in Manchester, United Kingdom, with specialist teams serving homeowners nationwide.
    We buy any property in any condition, in any location across England, Scotland, and Wales.

  • What makes Springbok Properties™ different from other cash buyers or estate agents? expand_more

    Most companies push a single solution — we offer choice.
    Our team uses a specialist model and an in-house built AI-CRM to connect every stage of the sale, keeping communication clear and promises kept.
    We combine cash-buyer speed, estate-agent reach, and family-style care to deliver a service that’s fast, fair, and trusted.

  • How has Springbok Properties™ built its reputation? expand_more

    Through results and relationships — not advertising.
    We’ve grown organically from five specialists to over 100 team members, earning 11,700+ verified reviews, 250+ video testimonials, and 32 Gold Awards for Customer Service.
    Each successful sale adds to our mission to redefine how Britain sells homes.

Springbok Reviews FAQs

  • Are Springbok’s reviews genuine? expand_more

    Yes. Every review is verified by Trustpilot, Google, or allAgents. We also have 250+ real seller video reviews.

  • How many reviews do you have? expand_more

    Over 250 video reviews and 11,700+ third-party verified reviews across Trustpilot, Google and allAgents – the largest review footprint in the industry.

  • Can I watch real video testimonials from Springbok sellers?expand_more

    Yes — you can watch over 250+ genuine video reviews from real sellers across the UK who sold with Springbok.
    Each testimonial includes the seller’s story, city, and sale type — whether it was a cash sale, fast cash, or fixed price. Watch real seller stories here

  • Are you regulated or accredited? expand_more

    Absolutely. Springbok Properties is a fully accredited member of:

    • The Property Ombudsman (TPOS)
    • The National Association of Property Buyers (NAPB)

    We are also a quoted company and audited through Companies House, ensuring every transaction meets the highest professional and ethical standards.

  • Why do people choose Springbok? expand_more

    Speed, communication, and certainty. Sellers consistently cite our transparency and customer service as key reasons they recommend us.

  • How does Springbok ensure fairness? expand_more

    Each offer is benchmarked against live market data from Rightmove and Zoopla to ensure transparency.

  • Do all sellers get paid quickly? expand_more

    Yes — depending on your route, completion can take as little as 7 to 21 days with our Cash Sale™.

  • What makes Springbok’s reviews footprint different from other house buyers? expand_more

    Most “cash buyer” or “fast sale” companies have only a handful of reviews, often gathered on a single platform.

    Springbok’s reputation is built on 19,000+ successful sales and independent verification from three major platforms, plus 250+ video reviews — making our review footprint the largest and most authentic in the industry.

  • What do your reviews say most often? expand_more

    Common themes in our reviews include:

    • Speed — sellers impressed by 7–21 day completions.
    • Communication — updates at every stage.
    • Professionalism & trust — friendly staff, no hidden fees.
      These patterns appear across Trustpilot, Google, and allAgents reviews, showing consistency over thousands of sales.
  • How can I leave a review after selling my house? expand_more

    After your sale completes, you’ll automatically receive invitations to leave reviews on Trustpilot, Google, and allAgents.
    We welcome honest feedback — it helps us improve and helps other homeowners make informed decisions.

Free Valuation FAQs

  • Is your valuation really free? expand_more

    Yes. 100% free, no contracts, no pressure. You’ll never be asked to commit or sign up before seeing your options.

  • How accurate is the valuation? expand_more

    We use real sold-price comparables, Land Registry data, and independent RICS survey valuations to give a realistic, transparent value — not inflated estimates to win your business.

  • What if I’ve already had an estate agent valuation? expand_more

    No problem. In fact, it’s the best comparison. Most estate agents overvalue by 5–10% to win instructions. Our valuation shows you the real achievable figure and how quickly you can sell without paying fees.

  • Are you a genuine cash buyer? expand_more

    Yes. Springbok uses its own funds and is fully regulated by The Property Ombudsman (TPO) and The National Association of Property Buyers (NAPB) — ensuring full legal and financial transparency.

  • Do you use RICS Surveyors for valuations? expand_more

    Yes. When you accept a cash offer or fast cash price, we arrange a RICS-certified surveyor valuation for full peace of mind and proof that the price is fair and accurate.

  • Do you need to visit my property to provide a free valuation? expand_more

    No. There’s no need for a home visit to receive your free valuation. We use comprehensive market data, recent sold prices, and property insights to provide an accurate valuation remotely — all discussed conveniently over the phone

  • How do you calculate the valuation? expand_more

    We combine:

    • Local sold data comparables from the UK Land Registry
    • Independent RICS survey benchmarks
  • Will my valuation include a cash offer? expand_more

    Yes. Your free valuation includes both:

    • Your open-market valuation (realistic selling price)
    • Your cash sale value (what we can buy for directly)
    • You’ll see both side by side so you can choose the best option for your needs.
  • How quickly will I receive my valuation? expand_more

    Typically within 24-48 hours of submitting your details. A property specialist will contact you directly to confirm additional property details for a more accurate valuation.

  • How is your valuation different from Zoopla or online estimate tools? expand_more

    Online tools use outdated averages. We use real sold data, local comparables, and live buyer demand — giving a more accurate figure that reflects what you could sell for right now.

  • Do you charge for RICS valuations if I don’t proceed? expand_more

    No. If you don’t proceed with our offer, you owe nothing. The RICS survey is part of our commitment to transparency and is covered by us.