Charlotte gives her personal account of working at Springbok.

I joined Springbok after working closely with the sales progression department, while I was working for one of their panel of solicitors. I was impressed by their commitment and attitude to work, together with what their staff had to say about the company and its management. I was also impressed by the emphasis they put on customer service. It was clear they understood the importance of customer satisfaction, so I decided I was ready for a new challenge and I haven't looked back since.

One of the main things that attracted me was the increase in salary, together with the commission-based pay system (which is rare for solicitors, certainly at paralegal level). This benefit is substantially responsible for me now being in a position to save for a deposit for my first house and obtain a mortgage, which would have been completely out of the question before Springbok. I enjoy the personal satisfaction of hitting targets and the friendly competition with my colleagues, but I believe the fair commission structure also encourages success and achievement.

I appreciate the fact that I am working for a rapidly expanding company that recognises and rewards hard work and ambition, and is keen to develop staff and promote from within whenever possible. I have been promoted within my first year with the company and believe this reflects the company's values.

Since I joined Springbok I have learnt a great many things that you would have expected to learn at a company like this. Surprisingly, I have also found great enjoyment in dealing with cases with the opportunity to be innovative and help people to get positive outcomes when they were in otherwise difficult circumstances, such as stopping repossession by securing a quick sale and sensitive cases involving divorce or bereavement.

It is great to work for a company that properly values team work and I personally benefit from working with enthusiastic and supportive colleagues. Despite the fact that the work load is often demanding, I can honestly say that I look forward to going to work every morning.

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